Key takeaways
- Run the checklist in the shoulder season. Fixes made in spring are ranking by the first heat wave; fixes made during it are not.
- Start with the profile items and the after-hours call test. They decide whether a no-heat or no-cool search turns into a booked call.
- Give each service its own page, including maintenance plans and replacements, so each one can rank on its own.
- Put every item on a calendar with a name next to it. A checklist without owners and dates does not get finished.
This local SEO checklist for an HVAC company covers the fifteen items that most often decide whether a homeowner with a dead AC or a cold furnace finds and calls you. It is grouped into Google profile, website, reviews and tracking. Most items take under an hour, and the full list fits into one working week.
The checklist
- Profile: primary category is HVAC contractor. Add Air conditioning contractor or Furnace repair service as secondary categories only if you do that work as a regular line, not once a year.
- Profile: the business name matches the vans. No towns, no "24/7", no "AC repair" bolted on unless it is painted on the trucks and printed on your invoices (Google's guidelines).
- Profile: street address hidden, service areas listed. You go to the customer, so the shop address stays off the public profile and the towns or ZIP codes you serve are listed instead (service-area settings).
- Profile: hours match who answers the phone. If a person or an on-call tech picks up at 11 p.m., say so. If the phone goes to voicemail, do not list 24 hours.
- Profile: services list is complete. AC repair, furnace repair, heat pump work, system replacement, maintenance plans and indoor air quality each appear as separate services.
- Profile: photos are real and recent. Branded vans, techs at a condenser or furnace, finished installs, the shop. Add a few each month.
- Website: one page per core service. Repair, replacement, maintenance plan and indoor air quality pages are separate, each with a Call button above the fold.
- Website: an emergency page exists. It says plainly whether you run after-hours calls and how fast someone calls back.
- Website: area pages for your main towns. Each one names the housing types, the equipment your techs usually find there and a realistic arrival window.
- Website: the mobile site loads fast with your booking tool on it. Test the page your profile links to, not just the home page.
- Reviews: a request goes out after every completed call, triggered from ServiceTitan, Housecall Pro or Jobber when the tech closes the job.
- Reviews: every review gets a reply within a few days, including the one-star review about the diagnostic fee.
- Tracking: Search Console is set up and verified, so you can see which pages and searches bring visits (Search Console).
- Tracking: profile calls are tracked separately from website calls and ad calls, with a tagged website link on the profile.
- Tracking: booked jobs are tagged by source in your field software, so repair calls and replacement estimates from search can be counted.
The local SEO checklist at a glance
Google profile
- Primary category matches your main service
- Service area set, address hidden
- Services and photos filled in
Website
- A page for each main service
- Tappable phone number on every page
- Fast on a phone
Reviews
- Requested from every customer
- Every review answered
Listings
- Same name and phone everywhere
- Duplicates removed
What to fix first
Fix whatever stands between a searching homeowner and a person on the phone. That usually means this order:
- Items 4 and 8: hours and the emergency page. Call your own number from the profile at night. If nobody answers and nothing texts back, no ranking work will matter yet.
- Items 1, 2, 3 and 5: the profile basics. Wrong categories or a name stuffed with keywords hold back everything else, and a keyword name can get the profile suspended.
- Items 11 and 12: the review routine. Reviews compound, so the earlier the routine starts, the more it is worth by peak season.
- Items 7, 9 and 10: the pages. These take the longest to write and the longest to rank, so start them in the shoulder season.
- Items 13 to 15: tracking. Do this before you change anything big, so you can see what the changes did.
If an item needs more than you can give it this week, write down who owns it and the date it will be done. If the profile itself is the weak point, the Google Business Profile guide for HVAC companies goes deeper.
How often to review
Review the list on the HVAC calendar, not the office calendar. Peak seasons are for answering the phone, so the deeper checks belong in spring and fall.
| When | What to check | Time |
|---|---|---|
| Every month | New reviews answered, hours still true, a few new photos, calls by source | 30 minutes |
| Early spring, before cooling season | Full checklist; AC repair and replacement pages up to date; after-hours test call | Half a day |
| Late summer to early fall, before heating season | Furnace and heat pump pages, tune-up offers, holiday hours | Half a day |
| After any big change | A new van wrap, a rebrand, a new office, a website rebuild: recheck items 1 to 3, 10 and 13 | An hour |
An offer page that still advertises last spring's tune-up special tells the homeowner nobody is minding the site. Date your offers and take them down when they end. For a deeper technical pass, the SEO audit guide for HVAC websites walks through the free tools.
How VETS Growth Marketing helps
We can run this checklist for you as a dated project: profile, pages, review routine and tracking, finished before your next peak season instead of during it. Everything is built in your own Google account, website and field software, and you keep it if you leave. We report booked service calls from search, not task counts. Book a growth consultation and we will run the list against your business and tell you the five items that would add the most calls first.
Sources
- Guidelines for representing your business on Google, Google Business Profile Help
- Manage your service areas for service-area & hybrid businesses, Google Business Profile Help
- Tips to get more reviews, Google Business Profile Help
- Google Search Console, Google