Key takeaways
- LSA charges per call or message, so a contractor's real cost is per qualified bid, after the repair calls and early dreamers.
- One Google Verified badge replaced Google Guaranteed and Google Screened in October 2025, and the money-back guarantee ended with it.
- LSA is moving into Google Ads as Performance Max with pay-per-lead goals. Service-area businesses, which most contractors are, move in a later phase.
- Answer every lead fast, keep job types narrow and record what each lead became. Those are the levers you control.
Local Services Ads for a contractor show your business above the regular ads, carry a Google Verified badge, and bill per lead rather than per click, where your category is offered in your area. The test is whether enough of those calls and messages turn out to be projects you would actually price. For most contractors, residential additions and renovations fit far better than commercial work.
How LSA works
An owner looking for a builder sees your listing, the badge, your reviews and a call button, then calls or messages. That contact is what you are charged for; being seen costs nothing (how leads work). You choose the job types you take, the areas you serve and a budget, and Google decides when to show you.
Two things have changed, and plenty of sales pitches have not caught up:
- The badge. Since October 20, 2025, one Google Verified badge has replaced Google Guaranteed, Google Screened and License Verified by Google, and the Google Guarantee money-back program closed that day.
- The platform. LSA is moving into Google Ads as Performance Max campaigns with pay-per-lead goals (Google's transition notice).
| What stays the same | What changes |
|---|---|
| You pay per lead: calls and messages, not clicks | Budgets and management move into Google Ads |
| Your listing appears on Search and Maps | Manual bidding goes away |
| Business name and address live on your Business Profile, and changes are made there | Lead replies are handled in Google Ads |
| Leads Google judges invalid are not charged | The rollout runs in phases: select home and storefront categories from August 2026, service-area businesses without storefronts in late 2026, the remaining categories in 2027 |
Most contractors run as service-area businesses, so expect your move in a later group, not the first.
How Local Services Ads work
- Check eligibility It depends on your category and area
- Pass verification Then the Google Verified badge shows
- Show on Search and Maps At the top of local results
- A customer calls or messages You pay per lead, not per click
- Answer and mark the lead Invalid leads are not charged
Is it worth it for contractors
LSA earns its budget when a qualified bid from it costs less than one from your other channels, measured over the months a contracting project takes to sign. Two things make the math harder for contractors than for most trades.
The first is lead mix. Job types in contractor categories can be broad, so some leads will be small repairs, handyman work or projects below your minimum. You pay for those too. Google no longer credits leads for a job type or an area you do not serve (automated lead credits), so your settings decide how many of them you buy.
The second is lag. An owner who calls about an addition in February may get a site walk in March, a bid in April and sign in June. Judge LSA over a quarter, not a week.
Here is a worked example with round, hypothetical numbers, not a benchmark. Say you spend $2,000 in a month and are charged for 25 leads. Seven are small repairs or below your minimum, so 18 are worth a call. You walk ten sites and send six bids, so each qualified bid cost about $333. If you sign around one bid in four and a signed addition carries a margin many times that, LSA pays. If only two leads become bids because calls rang out during pours and walk-throughs, each bid cost $1,000. The fix there is at the phone, not in the platform.
Commercial build-outs rarely arrive through LSA. Owners and property managers choosing a build-out contractor tend to work from referrals and bid lists, so keep commercial work in search ads for contractors and in your relationships.
Setup and eligibility
- Check eligibility for your category and area. LSA is not offered for every category everywhere. Start from Google's requirements (LSA requirements) and the signup for your job types and service area before you plan around it.
- Prepare your documents. Expect business checks such as licensing and insurance, and background checks where your category and location require them. Keep the name on your license identical to your Business Profile.
- Link a verified Business Profile. Your reviews and business details come from it. If it is not verified yet, start with the verification guide for contractors.
- Choose job types narrowly. Turn on only the project types you actually bid. Every job type left on can produce leads you pay for.
- Set service areas where you want to build. Not everywhere you would drive for one large job.
- Set hours you can staff. If nobody answers after five, do not take leads at eight.
- Set a weekly budget you can hold for a season, and plan to manage it in Google Ads once your category moves over.
Ranking factors you control
Google weighs several signals when it decides which LSA listings to show and in what order. The ones in your hands come down to daily habits:
- Answer live. An owner who reaches voicemail calls the next listing. Route LSA calls to whoever is in the office, not the superintendent on a roof.
- Keep reviews coming. Ask every client at the final walk-through, the same way each time. Never offer incentives or ask only the happy ones.
- Keep your hours honest. Show the hours when someone will actually pick up.
- Stay funded all week. A budget that runs dry by Wednesday takes you off the page until the next week.
- Record every outcome. Mark whether each lead booked a site walk, became a bid or was junk. That record is how you tune job types, and the guide to fixing bad LSA leads covers the cleanup.
How VETS Growth Marketing helps
We check whether LSA is open for your category and area, set job types and service areas to the projects you bid, and route leads so someone answers. The account stays in your name through the move into Google Ads. We report qualified bids and cost per qualified bid from LSA next to your other channels, so the budget follows what signs. Start with a growth consultation.
Sources
- How leads work, Google Local Services Help
- Local Services Ads transition to Performance Max campaigns with pay-per-lead goals, Google Ads Help
- Local Services Ads requirements, Google Advertising Policies Help
- About automated Local Services Ads lead credits, Google Local Services Help