Key takeaways
- Judge an agency on signed recurring clients, renewals and design-build consults, traced through Jobber or LMN.
- Maintenance and design-build need separate pages, campaigns and budgets. Ask how the agency splits them.
- Every account stays in your name: Business Profile, ad accounts, website, domain and CRM.
- Walk away from shared leads, review schemes, fake addresses, promised rankings and contracts with exit fees.
A good marketing agency for a landscaping company measures itself in signed recurring clients, renewals and design-build consults. It plans your year around spring signups, fall cleanups and snow, and it keeps every account in your name. If an agency talks about clicks but cannot say how many weekly clients it produced, it is selling activity.
What to look for
Look for an agency that can follow a marketing dollar to a signed season agreement. Ask these questions in the first meeting, and expect specific answers:
- "Who owns the accounts?" Your company should own the Business Profile, the Google Ads and Meta accounts, the website, the domain and the CRM. The agency works inside them as a user.
- "What will you report?" Calls, estimates sent, maintenance clients signed, design-build consults booked and sold, snow contracts, and cost per recurring client by source. That needs lead outcomes recorded in Jobber or LMN and signed work sent back to the ad platforms as conversions (conversion tracking).
- "How do you treat maintenance and design-build?" A weekly mowing client and a backyard renovation client are different buyers, on different timelines. They need their own pages, galleries, campaigns and budgets.
- "What happens in February and September?" Spring renewals and early-booking campaigns should be ready before the first warm weekend. Fall cleanup and snow contract campaigns should be ready by late summer.
- "How will you fill the routes we already run?" An agency that understands landscaping will ask where your crews work and aim for the streets around them, because a client next door to an existing one costs less to serve.
- "What will be done, by when?" A written list of what ships before spring and what ships before fall, not a flat fee for "management".
- "What happens if we part ways?" No exit fee, and every login and file handed over the same week.
Choosing a marketing partner
| Question | Look for | Red flag |
|---|---|---|
| Accounts | Everything in your name | They own the ad account or site |
| Contract | Projects with outcomes and dates | Long lock-in with no exit |
| Reporting | Calls and booked jobs | Impressions and clicks only |
| Promises | Honest trade-offs | Promised top rankings |
Red flags
End the conversation if the agency wants to hold your accounts, resells its leads, or names a ranking it will deliver.
- Shared leads sold as exclusive. The same mowing lead sent to four companies turns every estimate into a price war.
- Accounts in the agency's name. If you leave, you lose the ad history and sometimes the profile itself.
- Fake addresses and keyword names. Virtual offices in towns you do not work from, or a business name stuffed with "Best Lawn Care" and a town, break Google's guidelines and lead to suspensions (Google's guidelines). As a service-area business, your profile should hide the street address and list the areas you actually serve (service-area rules).
- Review schemes. An agency that offers to "seed" reviews, buy them or write them for your clients is offering something the FTC's review rule bans outright (16 CFR Part 465).
- The same budget all year. Spring-level spend in July, or mowing ads running in December, means nobody is planning around your season.
- Reports with no clients in them. Impressions and "engagement" with no signed agreements.
- Twelve-month terms with a fee to leave. An agency confident in its work lets results do the retaining.
Agency vs hiring
One marketing hire rarely covers ads, the Business Profile, the website, the CRM and project photography, and landscaping work peaks twice a year while a salary runs all twelve months. Many landscapers do best with someone in-house who gathers job photos and review requests from the crews, working alongside an outside team for the specialist work. The hire-or-agency guide for landscaping companies gives you a framework to compare the two with your own local costs.
Why VETS Growth Marketing
You get a full growth team for about the cost of one senior hire, every account in your name, and no long-term contract. The work always follows the same four steps:
- Assess. We review your Google profile, website, ads and follow-up, and trace last season's clients from first call to signed agreement in Jobber or LMN.
- Prioritize. We rank the moves by how many recurring clients and consults each should add, and date each one against your season.
- Execute. We build in your accounts, so every change is visible to you as it happens, and we schedule nothing disruptive during your busiest weeks.
- Measure. We report calls, estimates, signed clients, renewals and cost per client, then reset the plan before spring and again before fall.
For the moves we usually make first, see how to get more customers for a landscaping company.
How VETS Growth Marketing helps
We answer the questions above in writing before you sign anything. Each piece of work is a project with an outcome and a date, timed against spring signups and fall cleanups. Your Business Profile, ad accounts, website and CRM are registered to your company from day one, and our monthly report counts signed maintenance clients, consults and renewals. Test us the same way you would test anyone else: book a growth consultation, ask the questions on this page, and judge the written plan you leave with.
Sources
- About conversion measurement, Google Ads Help
- Guidelines for representing your business on Google, Google Business Profile Help
- Manage your service areas for service-area & hybrid businesses, Google Business Profile Help
- 16 CFR Part 465: Use of consumer reviews and testimonials, Electronic Code of Federal Regulations