Key takeaways
- Set the profile up as a service-area business: street address hidden, the areas you build in listed.
- Start from General contractor or Construction company as the primary category, with related trade categories only where they apply.
- Fill it with finished projects by type, because owners judge builders by work like theirs.
- Measure it by calls, website clicks and qualified bids; direction requests mean little with a hidden address.
Google Business Profile optimization for a contractor means setting up the profile as a service-area business with the right categories, then keeping it full of what owners judge builders on: finished projects by type, reviews that describe whole projects, and a link to a page that takes bid requests. It is the first place most owners see your work.
Why your Google profile is your phone line
For a contractor, the profile is where the decision to call gets made, whoever made the introduction. The owner planning an addition searches, opens Maps and compares three builders on photos and reviews. The business owner who got your name from a commercial broker searches it to check you out. The architect's client does the same before the first meeting.
What they find decides whether the bid request comes. Thin photo galleries, a review from four years ago, a category that says something else, or hours that suggest nobody answers are enough to move an owner to the next name. The project they were planning does not need you to exist.
The profile is also where Google decides whether you appear at all. It ranks local results on relevance, distance and prominence (Google's explanation), and most of what feeds relevance and prominence lives on the profile.
What a complete Business Profile includes
Your Business Profile Often the first thing a customer sees
- Categories One primary, then secondaries that fit
- Services Each service you sell, described
- Photos Real work, the team and vehicles
- Reviews Asked for and answered
- Hours and booking link Accurate, including holidays
- Service area Area set, address hidden
What we optimize
- Service-area setup. Street address hidden, the towns, counties or ZIP codes you build in listed, nothing beyond where you would take a project (Google's service-area rules).
- Primary and secondary categories, chosen against the projects you want and the builders winning your searches.
- Services, named in owners' words: additions, new construction, custom homes, whole-house renovations, commercial build-outs, tenant improvements.
- Project photos, uploaded by project with short descriptions, from foundation to handover. Real work only, with no renderings shown as built.
- Business name exactly as it appears on your trucks, signs and contracts.
- Description, covering what you build, where, and for whom, without keyword stuffing.
- Hours and phone, set to when a person answers, with a tracking number as primary and your main line as an additional number.
- The website link, pointed at a page that shows project types and takes a qualifying bid request.
- Booking link, where you use an estimate or site-visit scheduler.
- Review replies for every review, naming the project type and never the client's address.
- Posts for finished projects and for early-booking openings ahead of building season.
- Monitoring for edits Google or the public make, which can change your category or details without warning.
Categories for contractors
Start with General contractor or Construction company as the primary category, with related trade categories where they apply (Google on categories). General contractor fits most firms that run full projects with their own superintendents and subcontractors. Construction company often fits firms that lean toward commercial work or self-perform more of the job.
Then add secondary categories only for work you sell as its own project and can prove with photos and a website page. A trade category brings its own small-job calls, so each one should be worth the noise it adds. Never claim a licensed trade your business does not hold. The full comparison of options, and when to change them, is in the best Google categories for contractors.
How it works
- Assess. We review the profile against Google's guidelines (guidelines), compare it with the builders winning your best searches from several parts of your service area, and check where last season's signed projects came from.
- Prioritize. We list the fixes in order of their effect on qualified bids and schedule edits a few days apart, so the profile does not go back into review while owners are searching.
- Execute. We make the changes as a manager on your profile, upload projects from your construction CRM records, and set up review requests and replies.
- Measure. We track calls, website clicks and bid requests from the profile, follow them into your CRM, and set the next priorities before spring and summer building season.
If the profile has already been suspended, start with the reinstatement guide for contractors.
How VETS Growth Marketing helps
We manage your Google profile as a manager on an account you own, so you stay the primary owner and can remove us at any time. The work runs as a dated project with a clear list of fixes, timed around your building season. We report calls and qualified bids from the profile, not views. Book a growth consultation and we will open your profile together and compare it with the builders who win your searches.
Sources
- Manage your service areas for service-area & hybrid businesses, Google Business Profile Help
- Manage your business category, Google Business Profile Help
- Tips to improve your local ranking on Google, Google Business Profile Help
- Guidelines for representing your business on Google, Google Business Profile Help