Key takeaways
- No keyword makes a THC ad acceptable to Google; the ad and the page it points to are both reviewed.
- Map each buyer search to where you can win it: the Map Pack, a menu on your own domain, your list or a cannabis platform placement.
- Broad match is how campaigns for something adjacent drift onto cannabis searches and collect disapprovals.
- Keep a negative list for jobs, growing, drug tests, cards you don't serve and places you can't deliver.
The honest answer on Google Ads keywords for a dispensary is that Google will not serve ads promoting THC products, whatever keyword you pick (Google's policy). The searches you would bid on still matter. Each one tells you where a buyer is, and most of them can be won through your profile, your own menu or a paid placement you are allowed to buy.
The keywords worth paying for
No dispensary keyword is worth paying Google for, because the ad won't run. The keywords worth money are the ones you can win somewhere else, and most of that money is time spent on pages and listings rather than clicks.
| The search | What the shopper wants | Can you buy it on Google? | Where you win it |
|---|---|---|---|
| dispensary near me, dispensary open now | The closest store that is open right now | No | Map Pack: category, exact hours, photos, reviews |
| Your store's name | Hours, menu, today's deals | Very unlikely; the policy also covers businesses that facilitate cannabis use | Your profile and a site that ranks first for your name |
| A brand or product plus "near me" | That item, in stock, close by | No | A crawlable menu on your domain, synced to the POS, and your menu platform listings |
| dispensary deals, 4/20 deals | A discount worth the drive | No | A deals page that changes when deals do, your text and email list, platform deal placements |
| medical dispensary, medical card pricing | Patient pricing and what to bring | No | A medical patient page, if you serve patients |
| dispensary delivery | Delivery to their address, where allowed | No | A delivery page with your real zone and minimums |
| CBD topicals | A hemp-derived product | Heavily restricted under Google's health care rules | Check the current policy before planning anything (Google's health care policy) |
The paid placement you can buy lives on cannabis menu and directory platforms. Where a platform lets you choose categories or search terms, use the same map: pay for the searches that end at your counter, and skip the rest. The SEO side of these searches is a separate job, covered in the SEO keyword guide for dispensaries.
Building a keyword list that pays
- Pick high-intent terms Searches that name a service you sell
- Choose match types Phrase and exact for control
- Add negative keywords Block searches you never want to pay for
- Read the search terms What people actually typed
Then refine the list
Match types
Match types set how loosely Google pairs a search with your keyword, and for a dispensary they mostly explain why "compliant" campaigns keep getting disapproved.
Broad match lets Google show an ad on searches it judges related to your keyword. Phrase match requires the meaning of the phrase, and exact match narrows it further (Google's match type guide). If an agency builds a campaign for something next to cannabis, such as merchandise, events or hiring, broad match will happily stretch it onto searches for flower, carts and deals. Then the reviewer looks at the ad and at the page it points to, and the page sits on a site that sells cannabis.
Repeated policy violations put the whole ad account at risk. If anyone proposes a Google campaign for your store, ask for the policy reasoning in writing first.
The free equivalent of a search terms report is Search Console. It shows the actual searches your site appears for, and it is where most of your keyword learning will come from.
Negative keyword list
A negative list keeps whatever you pay for away from searches that can never end at your counter. Negative keywords are a Google Ads feature (Google's guide), but the list is just as useful on any platform that lets you exclude terms, and as a filter for which pages to build.
- Start with the searches that aren't shopping. Hiring and pay: budtender jobs, dispensary careers, now hiring, wages, apply.
- Add growing and home making. Seeds, clones, grow tents, grow lights, how to make edibles, homemade tinctures, unless you legally sell those items.
- Add testing and legal questions. Drug test, detox, how long THC stays in your system, possession limits, is weed legal. These people want an answer, not a store.
- Add paperwork you don't handle. How to get a medical card, card renewal, card doctor, unless you serve patients and have a page that helps them.
- Add wholesale and freebies. Wholesale, bulk, distributor, vendor application, samples, free weed.
- Add what and where you don't serve. Delivery terms if you don't deliver, medical terms if you are adult-use only, and the names of areas outside your licensed delivery zone.
- Mine real searches every month. Pull Search Console queries and any search report your menu platforms provide, and move every term that brought nobody to the counter onto the list.
Review cadence
Review your keyword map and negative list monthly, and weekly in the three weeks before 4/20 and the holidays.
- Monthly: read Search Console queries, compare the words shoppers use with your POS product names ("carts" versus "vape cartridges"), and update menu page titles to match.
- Before 4/20 and holidays: check that deal pages, hours and platform deal listings carry the words people search in those weeks.
- After a product drop: add the new brand and product names your customers will search.
- When your state's rules change: recheck medical, delivery and product terms, and retire pages for anything you can no longer sell.
If you are weighing whether any paid search makes sense for your store, the Google Ads management guide for dispensaries covers what a manager should and shouldn't run.
How VETS Growth Marketing helps
We build your dispensary's keyword map from Search Console, your POS product names and the questions your counter hears, then point each search at the page, listing or placement that can win it. Nothing is built that breaks a platform policy. The work has a date, every account stays in your name, and we report in first-time customers by source. Book a growth consultation to see which searches you are missing.
Sources
- Dangerous products or services policy, Google Advertising Policies Help
- Healthcare and medicines policy, Google Advertising Policies Help
- About keyword matching options, Google Ads Help
- About negative keywords, Google Ads Help